One Stop Services

Your one-stop location to all the services.

Below you will find a list of contact information for all of the services we offer. Services can be reached face-to-face, online, email, or telephone. Some services are available using zoom or texting. To connect to a staff member in a particular department, try our general contact page.

Calling in Zoom

If you would like to call in to a department Zoom lobby, dial one of the phone numbers below. When prompted enter the Meeting ID for the department (Meeting ID’s are listed below with each lobby).

Zoom Phone Numbers: 1 253 215 8782, 1 301 715 8592

Have limited internet connection options? Check out free hotspots here.

ctcLink Support

For basic support with ctcLink (enrolling in classes, viewing class schedule, updating personal information, paying for classes, and more), visit the self-service page here.

Search: 
Student Support

Accommodation & Accessibility Services

Mon-Wed 7:30AM-4:30PM, Thurs 9AM-6PM, Fri 7:30AM-2PM

Students that have an eligible disability (see page for list) may be eligible for services. Zoom and phone appointments are available.

Email:  aas@bigbend.edu
Phone:  (509) 793-2027
Appointment Phone:  (509) 793-2035
TDD Phone:  (509) 793-2325
Page:  Accommodation & Accessibility Services

Admissions & Enrollment

Mon: 7:30AM-7PM (5-7 PM limited services offered remotely via email, telephone, Live Chat, and Zoom); Tues-Thurs: 7:30AM-5PM; Fri: 7:30 AM-2:30 PM

Support and resources related to admissions and enrollment at Big Bend. All about becoming a Big Bend Student.

Email:  admissions@bigbend.edu
Phone:  (509) 793-2089
Page:  Admissions & Enrollment

Advising

Mon 8-7:00, Tues-Thurs 8-5, Fri 8-2:30. Walk In Zoom Hours: Mon 4–7:00, Tues 10–1. WALK IN ZOOM LOBBY CLOSED October 11, October 24, October 25, December 26

For assistance with adding/dropping a class, enrolling in classes, changing your schedule, and more.

Email:  advising@bigbend.edu
Phone:  (509) 793-2089
Texting:  (509) 855-4671
Zoom:  Meeting ID: 534 469 902
Page:  Advising

Basic Adult Education for Adults & Open Doors Program

Hours: Mon-Thurs 8-5, Fri 8-2:30

For questions about English Language Learning classes (ESL/ELL/ELA), High School Diploma/GED, or the Open Doors Program.

Email:  bedainfo@bigbend.edu
Phone:  (509) 793-2304
Text: (509) 408-2775
Page:  Basic Education for Adults

Big Bend Technology

Mon-Thurs 7:30AM-5PM and Fri 7:30AM-2:30PM

For technical assistance with your BBCC account, network ID and password, online orientation, or BBCC email.

Email:  bigbendtechnology@bigbend.edu
Phone:  (509) 793-2206
Texting:  (509) 596-0274
Page:  BBT

Bookstore

The physical Bookstore is no longer operational.

Visit our website to order your textbooks online and for book buyback. Click the BBCC Bookstore link below.

Website:  BBCC Bookstore
Email:  carenc@bigbend.edu
Phone: (509) 793-2037

Career Services

By Appointment Only

For assistance with Career Services, including job search preparation and assistance, career assessments, connections to employers and industry.

Email:  reganc@bigbend.edu
Phone:  (509) 793-2069
Page:  Career Services

Campus Safety

Campus safety, emergency management, reporting, and more. (for emergencies, call 911)

Email:  lindas@bigbend.edu
Phone:  (509) 793-2286
Campus Alerts:  www.bigbend.edu/student-center/campus-alerts
Page:  Campus Safety

Canvas/Online Learning

Resources and help with online learning.

Email:  elearningadmin@bigbend.edu
Phone:  (509) 793-2352
Canvas:  bigbend.instructure.com
Page:  Distance Learning

Child Care Center

Mon-Fri 7:30AM-5:30PM

The child care center provides children with a safe, nurturing, and positive learning environment where they can build cognitive, social, emotional, language and physical development.

Email:  angelaw@bigbend.edu
Phone:  (509) 793-2173
Page:  Child Care Center

Counseling Center

Mon-Thurs 8AM-5PM and Fri 8AM-2:30PM

The Counseling Center offers personal, confidential, and professional assistance to BBCC students. Zoom and phone appointments are available. Services free. 

Phone:  (509) 793-2035
Page:  Counseling Center

ctcLink Support

M-TH 7:30AM-5PM and Fri 7:30AM-2:30PM

Library

For Library Hours, click link below.

The William C. Bonaudi Library provides quiet study space, a large and growing collection of books multiple online resources, and other library services. For library hours CLICK HERE.

Email:  librarymail@bigbend.edu
Phone:  (509) 793-2350
Live Chat:  Library Live Chat
Website:  libguides.bigbend.edu

Live Chat

Mon-Thurs 8AM-5PM and Fri 8AM-2:30PM
Live Chat:  tawk.to/bbcc

Outreach

Residence Halls

The Residence Halls provide affordable on-campus housing with an emphasis on safety, hygiene, student comfort, and the support of academic achievement and success. 

Email:  residencehalls@bigbend.edu
Phone:  (509) 793-2296
Page:  Residence Halls

Testing Center

For availability: Click on webpage below. Closed on Fridays.

The Testing Center offers a variety of exam opportunities in a secure and quiet environment for both students and the community.

Email:  TestingCenter@bigbend.edu
Phone:  (509) 793-2064
Page:  Testing Center webpage

Textbook/Laptop Checkout

For hours of availability, click link below.

Fill out a form to request textbooks, laptops (including other tech equipment), calculators, print requests, and more! To find out the times textbook and laptop checkout is available, CLICK HERE.

Request Form:  Library Textbook/Laptop Checkout Form

TRIO SSS

Mon-Thurs 8AM-5PM and Fri 8AM-2:30PM (online only)

Support and resources for first generation, low income, and/or students with disabilities to attain their educational goals, graduate and/or transfer to an institute of higher education.

Email:  TRIO_SSS@bigbend.edu
Phone:  (509) 793-2040
Page:  TRIO SSS

Veteran Services

Support and resources for veteran students at Big Bend.

Mail:  veronicap@bigbend.edu
Phone:  (509) 793-2452
Page:  Veteran Services

Viking Food Pantry

8am-5pm Mon-Thur, Fri by appt.

Food and personal care resources and support for all students and employees.

Email:  vikingfoodpantry@bigbend.edu
Phone:  (509) 793-2057
Request Form:  Food Order/Pickup
Page:  Viking Food Pantry
Tutoring

eTutoring

eTutoring is a free online service that provides homework assistance. Big Bend Students can use eTutoring to connect with tutors from across the country, who can offer advice on writing assignments and other subject areas. 

Email:  elearningadmin@bigbend.edu
Page:  eTutoring

STEM Center

Mon-Thurs 8-5, Fri 9-1.

Instructional support for students at all levels of math, science, and engineering courses.

Email:  stemcenter@bigbend.edu
Phone:  (509) 793-2306
Tutoring:  Schedule Here
Live Chat:  STEM Center Live Chat
Page:  STEM Center

Writing Center

IN-PERSON: MON: 9-5, TUES: 9-2, WED-THURS: 9-4, FRI: 9-2:30 ON ZOOM: MON: 10-4, TUES-FRI: 9-NOON

Students can review writing assignments with a tutor for any​ of their classes, including help with APA, MLA, and CMS documentation. Help with scholarship applications and resumes is also available.

Zoom:  Meeting ID: 996 827 3965
Page:  Writing Center

Tutoring: Other

If our eTutoring, Writing Center or STEM center do not offer the assistance you need, please contact the eLearning Team and we will work to find tutors that can!

Email:  aas@bigbend.edu
Phone:  (509) 793-2027
Page:  Tutoring
Paying For College

Business Office

MON-THURS 7:30AM-4:30PM, FRI-7:30AM-2PM

Resources and support regarding paying tuition, payment plans, and more.

Email:  businessoffice@bigbend.edu
Phone:  (509) 793-2018
Online Payment: https://myaccount.ctclink.us/

Financial Aid

Mon-Wed: 7:30AM-5PM and Thurs 7:30AM-6PM

Support and resources related to financial aid.

Email:  faidinfo@bigbend.edu
Phone:  (509) 793-2061
Page:  Financial Aid

Student Employment

Jobs for current students who are registered for more than 5 credits.

Page:  Student Employment Opportunities

Workforce Education Services

Mon-Thurs 7:30AM-5PM and Fri 7:30AM-2:30PM

Assistance for students in workforce education programs, transfer degrees, and basic education with support services such as tuition and fees, books and tools, emergency assistance, and case management.

Email:  WESinfo@bigbend.edu
Phone:  (509) 793-2310
Page:  Workforce Education Services
Resource Guide

Comprehensive Resource Guide

A comprehensive guide that has contact information for all things Big Bend, as well as contact information and links to Emergency & Crisis Services, Disability Services, medical and dental services, clothing and food resources, and many other community resources that can be useful to members of the Big Bend Community.

Resource Guide:  Where Do I Go for Help?
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